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Not Windows XP Pro: I specifically bought this laptop because the listing said it came with Windows XP Pro installed. When I opened the box, there was a Vista COA on the bottom of the laptop and only Vista CDs in the box. I called Amazon support and was told I would have to call Lenovo (the manufacturer) to have them walk me through the installation of XP PRO. Needless to say, I was not a happy camper and asked for a refund.

The worst part? The customer support person was located somewhere in either India or Pakistan, spoke very softly, and had an accent you could cut with a knife. Although he was very polite and apologetic, this did not make up for the frustration level created by my inability to understand his English. I felt badly about the situation because it was obvious he was trying his best, but unfortunately in this case his best simply did not do the job. Of course had I received the laptop as described in the listing, I wouldn’t have had to call anyone. Had I wanted a laptop with Vista installed, I would have just gone down to my local Staples.

No one wants Vista. Hasn’t anyone figured this out yet?

I ended up buying the same laptop directly from Lenovo. I had to pay sales tax so it cost me about $35 more, but at least now I know exactly what I’m getting and if I have to deal with customer support I will be speaking to people located in Atlanta Georgia.

By the way, if you’re thinking of buying this laptop anywhere, be advised that it comes with both XPPro and Vista installed, but it was built for Vista. You will not get any XPPro disks and will have to burn your own. I was given this information by Lenovo (IBM). Be sure to burn those disks before you start installing any other software.

To check price or purchase Lenovo G530 4446-25U 15.4-Inch Laptop.

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